SMS Terms of Service

Effective Date: December 2, 2025

These SMS Terms of Service (“SMS Terms”) govern text messaging communications from Eastman Insurance Solutions (“we,” “us,” “our”). By opting in to receive SMS/text messages from us, you agree to these SMS Terms.

Program Description

If you opt in, you may receive SMS/text messages related to customer service, policy/service communications, account notifications, renewal reminders, document requests, claims/service updates, and information you request.

Message Frequency and Costs

Message frequency may vary. Message and data rates may apply based on your mobile plan.

How to Opt In

You may opt in to receive SMS messages from Eastman Insurance Solutions by one or more of the following methods:

  • Submitting a web form that includes SMS consent

  • Requesting SMS communication from our team

  • Initiating a text message conversation with our business number (where applicable)

How to Opt Out

You can opt out at any time by replying STOP to any message. After you opt out, you may receive one final confirmation message, and then no further SMS messages will be sent unless you opt in again.

Help

For assistance, reply HELP to any message or contact us:

Privacy

Your privacy matters to us. Please review our Privacy Policy to learn how we collect, use, and protect information:
https://www.eiscalifornia.com/privacy-policy/

SMS consent is not shared with third parties or affiliates for marketing purposes.

Changes to SMS Terms

We may update these SMS Terms from time to time. Updates will be posted on this page with a revised Effective Date.