Privacy Policy

Effective Date: December 2, 2025

Eastman Insurance Solutions (“Eastman Insurance Solutions,” “we,” “us,” or “our”) operates https://www.eiscalifornia.com (the “Website”) and related online services (collectively, the “Service”). This Privacy Policy explains how we collect, use, disclose, and protect information when you use our Service and the choices you have associated with that information.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

If you have questions about this Privacy Policy, contact us at Support@EISCalifornia.com.

Information We Collect

We collect information to provide and improve our Service, communicate with you, and deliver requested services. The information we collect may include:

  1. Personal Information You Provide
    When you use our Service or communicate with us, you may provide personally identifiable information, including:

  • Name

  • Email address

  • Phone number

  • Mailing address (street, city, state, ZIP/postal code)

  • Information you submit through forms (for example, quote inquiry details or service requests)

  1. Usage Data
    We may collect information about how the Service is accessed and used (“Usage Data”). This may include:

  • IP address

  • Browser type and version

  • Pages visited on our Website

  • Date/time of visit and time spent on pages

  • Device identifiers and diagnostic data

  1. Cookies and Tracking Technologies
    We use cookies and similar tracking technologies to track activity on our Service and store certain information. Cookies are small files placed on your device. You can instruct your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of the Service may not function properly.

Examples of cookies we may use include:

  • Session cookies (to operate our Service)

  • Preference cookies (to remember settings)

  • Security cookies (to help protect the Service)

How We Use Information

We may use information we collect for purposes such as:

  • To provide and maintain the Service

  • To respond to inquiries and provide customer support

  • To deliver requested information and services

  • To improve our Website, offerings, and user experience

  • To monitor usage and prevent fraud or misuse

  • To comply with legal obligations and enforce policies

SMS/Text Messaging Privacy Disclosure

If you opt in to receive SMS/text messages from Eastman Insurance Solutions, we may collect and store your mobile phone number and message content to provide customer service, policy/service communications, account notifications, and information you request.

Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at 707-402-8882 or Support@EISCalifornia.com.

SMS consent is not shared with third parties or affiliates for marketing purposes.

How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

  1. Service Providers
    We may use third-party companies and individuals (“Service Providers”) to support our Website and business operations (for example, website hosting, analytics, communications tools). These providers may access information only to perform tasks on our behalf and are required to protect it and not use it for other purposes.

  2. Legal Requirements
    We may disclose information if we believe it is necessary to:

  • Comply with applicable laws, regulations, legal processes, or governmental requests

  • Protect our rights, property, or safety, or the rights, property, or safety of others

  • Prevent or investigate possible wrongdoing or security issues

  1. Business Transfers
    If we are involved in a merger, acquisition, financing, or sale of business assets, information may be transferred as part of that transaction, subject to applicable privacy protections.

Analytics

We may use analytics services to help measure traffic and usage trends.

Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google may use data collected to track and monitor use of our Service and may combine it with other Google services data.

You can learn more about Google’s privacy practices at: https://policies.google.com/privacy

Data Retention

We retain information as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information and our business needs.

Data Security

We take reasonable administrative, technical, and physical measures designed to protect information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Links to Other Websites

Our Service may contain links to third-party websites not operated by us. If you click a third-party link, you will be directed to that third party’s website. We are not responsible for the content, privacy policies, or practices of third-party sites. We recommend reviewing the privacy policy of every website you visit.

Children’s Privacy

Our Service is not intended for individuals under the age of 18, and we do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, please contact us and we will take steps to delete it.

Your Choices

  • Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent.

  • Marketing Communications: If you receive marketing emails from us, you can opt out using the unsubscribe link where available or by contacting us.

  • SMS/Text Messages: You can opt out of SMS messages at any time by replying STOP.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the Effective Date above. Changes are effective when posted.

Contact Us

If you have questions about this Privacy Policy, contact us: